Frequently Asked Questions

Do I need a referral to see a physiotherapist?

No referral is needed! You can book directly with us — we’re here to help whenever you’re ready.

How do I know if physiotherapy can help me?

If you’re dealing with pain, stiffness, or a loss of movement — whether it’s from injury, surgery, or overuse — physiotherapy can often help you recover and prevent further issues.

What happens during my first appointment?

Your physio will take a detailed history, perform specific tests to assess your injury, and begin hands-on treatment straight away.

How many sessions will I need?

That depends on your condition and goals, but your physiotherapist will give you a clear plan after your initial assessment.

What types of treatments do you offer?

We use a wide range of evidence-based treatments including shockwave therapy, manual therapy, massage, dry needling, acupuncture, exercise rehab, and more.

Will the treatment be painful?

Some techniques can cause temporary discomfort, but your physio will always communicate with you to make sure you’re comfortable and progressing safely.

Can physio help with old or chronic injuries?

Absolutely. Many clients come to us after struggling for months or even years — and still get great results with the right treatment plan.

Is physiotherapy covered by private health insurance?

Yes! Most private health funds offer rebates for physiotherapy, and we offer on-the-spot claiming.

What should I wear to my appointment?

Wear comfortable clothing that allows easy access to the area being treated — gym wear is usually perfect.

Are your physiotherapists experienced?

Definitely. We only hire senior, highly experienced physios who are passionate about helping you achieve real results.